Privacy Policy

Introduction

RedLine Advisors, LLC ("RedLine," "we," "us," or "our") is a Utah limited liability company based in Park City, Utah. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at redlinecs.ai and use our services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name, email address, phone number, and company name when you submit a contact form, sign up for early access, or use our chat feature
• Any additional information you choose to share through direct correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location data
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

AI Chat Feature

Our website includes an AI-powered chat feature. When you use this feature, we collect the name, company, and work email address you provide in the pre-chat form, as well as the content of your chat messages. Chat conversations are processed through Anthropic's Claude AI platform. We do not store chat transcripts beyond the duration of your session unless you explicitly request follow-up from our team.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Communicate with you about our services, events, and updates
• Operate and improve our website and AI chat feature
• Analyze website usage to improve user experience
• Comply with legal obligations

Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service providers: We use third-party services including Vercel (hosting and cookieless analytics), Anthropic (AI chat), Calendly (scheduling), Resend (email delivery), and, when measurement is on, Google (Analytics and Ads) and LinkedIn (Insight Tag) that may process your data in accordance with their own privacy policies.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies, Analytics and Local Storage

redlinecs.ai has two optional features: an AI chat widget and measurement (Google Analytics, the Google Ads conversion tag, and the LinkedIn Insight Tag). They are controlled together by a single choice, which you can change at any time via the "Cookie Preferences" link in the footer.

Where you are decides the starting point. If you visit from the United States, these features are on by default. We tell you so in a short notice on your first visit, and "Turn off" switches them off. If you visit from anywhere else, or we cannot tell where you are, they are off until you choose "Enable." We determine region from your country only, using a cookie (rl-region) that holds a country code and nothing about you.

Browser privacy signals. If your browser sends a Global Privacy Control or Do Not Track signal, we treat that as choosing the minimal setting, in every region, and skip the notice.

When the features are off, the chat widget is hidden, no data flows to our chat endpoint or to Anthropic, and the Google and LinkedIn tags are never loaded, so they set no cookies and receive no data.

When the features are on, Google and LinkedIn set their own cookies to measure visits and attribute form submissions and booked calls to the ads or posts that led to them. If you submit our contact form, a hashed (one-way encrypted) copy of your email address may be sent to Google Ads for the same purpose. We also note the campaign tags in the link you arrived on, the page you landed on, and the referring site, and include them with any form you send us, so we know which of our own efforts reached you.

What we store in your browser. Your choice is kept in local storage (key: redline-consent-v2), along with a flag recording that you have seen the notice. We also use Vercel Web Analytics, which counts page views without cookies and without identifying you; it runs regardless of the choice above.

The Vault. Pages under /the-vault/ hold confidential client work. They load none of the above: no Google Analytics, no Google Ads tag, no LinkedIn Insight Tag, no Vercel Web Analytics and no chat widget. The only cookie there is the vault's own sign-in session, which is strictly necessary. Questionnaire answers you enter in the Vault are stored privately, and unsaved answers are briefly kept in your browser's local storage so nothing is lost if your connection drops; they are cleared once saved.

Other third parties. The scheduling widget on our contact page is provided by Calendly and loads from their domain; any cookies it sets are governed by their privacy policy. Embedded fonts are served by Google Fonts, which may log your IP address for request delivery. Emails we send you are delivered by Resend.

Third-Party Links

Our website may contain links to third-party websites, including LinkedIn, YouTube, and X (formerly Twitter). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Utah Consumer Privacy Act

If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) may provide you with additional rights regarding your personal data, including the right to access, delete, and obtain a copy of your personal data, and the right to opt out of the processing of your data for targeted advertising or the sale of personal data. RedLine Advisors does not sell personal data. To submit a request under the UCPA, please contact us at the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• RedLine Advisors, LLC
• Park City, Utah
• Email: contact@redlinecs.ai
• Phone: 435-565-4502